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[¹Ì±¹] ¡°¼öµµ½Ã¼³ÀÇ Á¤º¸ »çÀÏ·Î, µðÁöÅÐ Çõ½ÅÀ¸·Î °¡´Â ±æÀÇ °É¸²µ¹¡±
À̸§ °ü¸®ÀÚ waterindustry@hanmail.net ÀÛ¼ºÀÏ 2023.09.21 Á¶È¸¼ö 731
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µðÁöÅÐ Çõ½ÅÀ» ÅëÇØ °ø°ø½Ã¼³Àº ¿î¿µÀ» °³¼±ÇÏ°í °ü¸® ½Ã°£À» ´ÜÃàÇϸç È¿À²¼ºÀ» ³ôÀÏ ¼ö ÀÖ´Ù. ±×·¯³ª È¿°úÀûÀÎ ÀüȯÀ» À§ÇØ ÇâÇÑ ±æ¿¡´Â °É¸²µ¹ÀÌ ÀÖ´Ù. ¹Ù·Î ¼öµµ½Ã¼³ÀÇ Á¤º¸ »çÀÏ·Î(information silos)¸¦ Á¦°ÅÇØ¾ß ÇÑ´Ù´Â °ÍÀÌ´Ù.


±â¾÷ÀÌ °æÀï ¿ìÀ§¸¦ È®º¸Çϱâ À§ÇØ µðÁöÅÐ ±â¼ú(digital technology)À» ±¸ÇöÇÏ´Â ÇÁ·Î¼¼½º·Î Á¤ÀǵǴ µðÁöÅÐ Çõ½ÅÀº È¿À²¼ºÀÌ ³ôÀ» »Ó¸¸ ¾Æ´Ï¶ó Á¡Á¡ ´õ ÇÊ¿äÇØÁö°í ÀÖ´Ù. ÀÌ´Â º¯È­¸¦ ÁÖµµÇÏ´Â Áö·¿´ëÀÎ ¡â¸ðºô¸®Æ¼(mobility) ¡â¼Ò¼È ³×Æ®¿öÅ© ¼¼°è(social network universe) ¡âŬ¶ó¿ìµå(Cloud,) ¡âºòµ¥ÀÌÅÍ(Big Data)¶ó´Â 4°¡Áö ±â¼úÀû ¸Þ°¡Æ®·»µå(technological megatrends)¸¦ ±â¹ÝÀ¸·Î ÇÑ´Ù.


±×·¯³ª 2025³â±îÁö µ¥ÀÌÅÍ »ý¼º·®ÀÌ 181Á¦Å¸¹ÙÀÌÆ®(zettabytes), Áï 2015³â ´ëºñ 887% Áõ°¡ÇÒ °ÍÀ¸·Î ¿¹»óµÇ´Â ºòµ¥ÀÌÅÍ »çȸ¿¡¼­´Â µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½º(digital transformation process)¸¦ Á¤Ã¼½ÃÅ°´Â ¹®Á¦, Áï ¼öµµ½Ã¼³ÀÇ Á¤º¸ »çÀϷΰ¡ ÀÖ´Ù. 


¡®»çÀÏ·Î(silos)¡¯¶õ ȸ»ç ¾È¿¡ ¼ºÀ̳ª ´ãÀ» ½×°í ¿ÜºÎ¿Í ¼ÒÅëÇÏÁö ¾Ê´Â ºÎ¼­¸¦ °¡¸®Å°´Â ¸»ÀÌ´Ù. Áï, ÀÌÀ±À» µ¶Á¡ÇÏ·Á´Â »ç¾÷ºÎµéÀÇ À̱âÁÖÀÇ ¶§¹®¿¡ ±â¼úÀÌ °øÀ¯µÇ±â ¾î·Á¿öÁ³°í, »ç¾÷ºÎ °£ ½Ã³ÊÁöµµ ¾ø¾î ¿ÀÈ÷·Á ±â¼ú·Â¸¸ ¼èÅð½ÃÅ°´Â °á°ú¸¦ ³º¾Ò´Ù.


¼öµµ»ç¾÷¿¡ Àû¿ëµÇ´Â µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½º´Â ¡âÀڻ꿡 ¼¾¼­ ¼³Ä¡(installing sensors on assets) ¡â½Ã½ºÅÛ ¹× µ¥ÀÌÅÍ ÅëÇÕ(system and data integration) ¡âµ¥ÀÌÅÍ ½Ã°¢È­(data visualization) ¡âÈÄ¼Ó ºÐ¼®(subsequent analysis) ¡âµ¥ÀÌÅÍ ±â¹Ý ÇÁ·Î¼¼½º ÃÖÀûÈ­(data-driven process optimization) ¡â¿î¿µ ÀÎÅÚ¸®Àü½º ¹èÆ÷(deployment of operational intelligence) µîÀÇ 7´Ü°è·Î ±¸ºÐµÈ´Ù. »ç¿ëµÇ´Â µ¥ÀÌÅÍÀÇ ¾ç°ú º¹À⼺, ±×¸®°í À̸¦ Á¤º¸·Î º¯È¯ÇØ¾ß ÇÒ Çʿ伺Àº ¿ì¸®°¡ ÀÌ °æ·Î¸¦ µû¶ó À̵¿ÇÔ¿¡ µû¶ó Áõ°¡ÇÑ´Ù.


µû¶ó¼­ ¿ì¸®°¡ µðÁöÅÐ ¿©Á¤À» ÁøÇàÇϸ鼭 ÀÌ·¯ÇÑ ¿ä±¸¸¦ µÞ¹ÞħÇÏ·Á¸é °ß°íÇÏ°í °ß°íÇÑ µ¥ÀÌÅÍ ±¸Á¶°¡ ÇÊ¿äÇÏ´Ù. 


ÀÌ·¯ÇÑ Àǹ̿¡¼­ ±Û·Î¹ú ¹°»ê¾÷ ±â¼ú ¼±µµ±â¾÷ÀÎ ÀÚÀÏ·³»ç(Xylem Inc)ÀÇ Àü·«Àû ÆÄÆ®³Ê½Ê ¹× Á¦ÈÞ ºÎ»çÀåÀÎ ¸¶´©¿¤ ÆĶó(Manuel Parra)´Â ¡°¼º°øÀûÀÎ µðÁöÅÐ ÀüȯÀ» À§ÇÑ Ãʼ® Áß Çϳª´Â À¯È¿ÇÏ°í ½Ã±â ÀûÀýÇÏ¸ç °íÇ°ÁúÀÇ Á¤º¸¸¦ »ý¼ºÇÏ¿© »ç¿ëÀÚ¿¡°Ô Á¦°øÇÏ´Â ¸Å¿ì °ß°íÇÑ µ¥ÀÌÅÍ ±¸Á¶¸¦ °®´Â °ÍÀÌ´Ù. ÀüÅëÀûÀ¸·Î ÀÌ ¹®Á¦´Â ÇØ°áÀÌ ½±Áö ¾Ê¾Ò´Ù¡±¶ó°í ¸»ÇÑ´Ù.


Àüü ¹° ¼øȯÀ» À§ÇÑ µðÁöÅÐ Àüȯ ¹× °ü¸® Ç÷§ÆûÀÎ °í¾ÆÀ̱¸¾Æ(GoAigua)°¡ Á¦°øÇÏ´Â ÀÚÀÏ·³ ºä(Xylem Vue)¿¡ ±¸ÇöµÇ¾î ÀÖ´Ù. [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]¼öµµ½Ã¼³¿¡¼­ µ¥ÀÌÅÍ »çÀϷθ¦ »ý¼ºÇÒ ¼ö ÀÖ´Â ¶Ç ´Ù¸¥ Ãø¸éÀº »ç¿ëÀÚ °æÇèÀ» ¹æÇØÇÏ´Â °ÍÀÌ´Ù. ÀÌ´Â ÃÖÁ¾ °í°´ÀÎ »ç¿ëÀÚ¸¦ °í·ÁÇÏÁö ¾Ê°í µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½º¸¦ ¼öÇàÇÒ ¶§ ¹ß»ýÇÑ´Ù. [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]

Àüü ¹° ¼øȯÀ» À§ÇÑ µðÁöÅÐ Àüȯ ¹× °ü¸® Ç÷§ÆûÀÎ °í¾ÆÀ̱¸¾Æ(GoAigua)°¡ Á¦°øÇÏ´Â ÀÚÀÏ·³ ºä(Xylem Vue)¿¡ ±¸ÇöµÇ¾î ÀÖ´Ù. [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]¼öµµ½Ã¼³¿¡¼­ µ¥ÀÌÅÍ »çÀϷθ¦ »ý¼ºÇÒ ¼ö ÀÖ´Â ¶Ç ´Ù¸¥ Ãø¸éÀº »ç¿ëÀÚ °æÇèÀ» ¹æÇØÇÏ´Â °ÍÀÌ´Ù. ÀÌ´Â ÃÖÁ¾ °í°´ÀÎ »ç¿ëÀÚ¸¦ °í·ÁÇÏÁö ¾Ê°í µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½º¸¦ ¼öÇàÇÒ ¶§ ¹ß»ýÇÑ´Ù. [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]


¹®Á¦ÀÇ ±Ù¿ø


ÀÌ·¯ÇÑ »çÀÏ·Î(silos)ÀÇ ±â¿øÀº ÁÖ·Î ¼öµµ»ç¾÷ÀÚ°¡ µû¶ó¿Â ÀüÅëÀûÀÎ ¡®±â¼ú ȹµæ(technology acquisition)¡¯ ¸ðµ¨¿¡ ÀÖ´Ù. ÀÌ ¸ðµ¨Àº ȸ»ç ³» ƯÁ¤ ±×·ìÀ̳ª ºÎ¼­ÀÇ ¹®Á¦¸¦ ÇØ°áÇÏ´Â µ¥ ÁßÁ¡À» µÎ¾ú±â ¶§¹®¿¡ µ¥ÀÌÅÍ °øÀ¯ÀÇ Çʿ伺Àº ºÎÂ÷ÀûÀ̰ųª Á¸ÀçÇÏÁö ¾Ê¾Ò´Ù.


ÀÌ¿Í´Â ´ëÁ¶ÀûÀ¸·Î, Á¡Á¡ ´õ ¸¹Àº ±â¾÷µéÀÌ µ¥ÀÌÅ͸¦ ±â¾÷ Àüü°¡ »ç¿ëÇÒ ¼ö ÀÖ´Â ÀÚ»êÀÌ µÇ°í, À̸¦ °øÀ¯ÇÏ¿© ±â¾÷ÀÇ ¸ðµç ¼öÁØ¿¡¼­ °ü·Ã Á¤º¸¸¦ »ý¼ºÇÏ´Â ´É·ÂÀÌ »õ·Î¿î µðÁöÅÐ ±â¼úÀÇ È®º¸¸¦ Æò°¡ÇÒ ¶§ ¸Å¿ì Áß¿äÇÑ ¿ä¼Ò°¡ µÇ´Â µðÁöÅÐ Àüȯ ¸ðµ¨À» äÅÃÇÏ°í ÀÖ´Ù.


ÀÌ·¯ÇÑ ¸Æ¶ô¿¡¼­ ½ºÆäÀÎÀÇ ¹°»ê¾÷À» À§ÇÑ µðÁöÅÐ º¯È¯ Àü¹®±â¾÷ÀÎ À̵帮ī(Idrica)ÀÇ È£¸£Çì Ç︧ºê·¹È÷Æ®(Jorge Helmbrecht) ºñÁî´Ï½º °³¹ß ÀÌ»ç´Â ¡°¹®Á¦°¡ ¹ß»ýÇÒ ¶§ ¹®Á¦¸¦ ÇØ°áÇϱâ À§ÇØ ¼øÂ÷ÀûÀ¸·Î ±â¼úÀ» ½ÀµæÇÏ´Â ÀüÅëÀûÀÎ ¸ðµ¨(»óÇâ½Ä)ÀÌ ±â¾÷¿¡ ÁÁÀº ±âº» ÀÎÇÁ¶ó¸¦ Á¦°øÇßÁö¸¸, ÀÌ ³×Æ®¿öÅ©´Â ·Îµå¸Ê(»óÇâ½Ä)¿¡ ´ëÀÀÇÏ´Â °èȹµÈ º¯È­¸¦ ÇâÇØ ÁøÈ­ÇÒ ¶§ ¹ß»ýÇÏ´Â ¿ä±¸¸¦ ÇØ°áÇÏÁö ¸øÇÏ´Â ´ÜÀýµÈ ½Ã½ºÅÛ°ú ±â¼ú·Î ±¸¼ºµÇ¾î ÀÖ´Ù¡±°í ÁöÀûÇß´Ù. 


¿©±â¿¡¼­ ÀÚÀÏ·³ÀÇ ¸¶´©¿¤ ÆĶó(Manuel Parra) ºÎ»çÀåÀº ¡°ÀϺΠÀ¯Æ¿¸®Æ¼°¡ ½Ã½ºÅÛ ½Ö °£ÀÇ °³º° ÅëÇÕÀ» ÅëÇØ ÀÌ·¯ÇÑ ¹®Á¦¸¦ ÇØ°áÇÏ°í ÀÖ´Ù¡±°í ÁöÀûÇÑ´Ù. ÀÌ°ÍÀ» ¡®½ºÆÄ°ÔƼ ¾ÆÅ°ÅØó(spaghetti architecture, ¾î¶² ³í¸®Àû È帧ÀÌ ¾ø´Â ½Ã½ºÅÛ)¡¯¶ó°í ÇÑ´Ù.


ÀÚÀÏ·³(Xylem) °æ¿µÁø¿¡ µû¸£¸é ÀÌ·¯ÇÑ À¯ÇüÀÇ ¾ÆÅ°ÅØó´Â º»ÁúÀûÀÎ ¾î·Á¿ò ¿Ü¿¡µµ À¯Áö °ü¸® ºñ¿ëÀÌ ¸¹ÀÌ µé°í ´Ü±âÀûÀ¸·Î´Â È¿°ú°¡ ¾ø´Â ¸ðµ¨À̱⠶§¹®¿¡ ½Ç¼ö¶ó°í ÇÑ´Ù. ¿Ö³ÄÇϸé, Á¤º¸¸¦ °øÀ¯ÇØ¾ß ÇÏ´Â Çʿ伺°ú Ãß°¡, ¾÷µ¥ÀÌÆ®, ±¸¼º ¹× À¯Áö °ü¸®ÇØ¾ß ÇÏ´Â µ¥ÀÌÅÍ ¼Ò½ºÀÇ ¼ö°¡ Áõ°¡ÇÔ¿¡ µû¶ó ÀÌ´Â º¹À⼺À» ÁÙÀÌ´Â °Í°ú´Â ´Þ¸® ±ØÀûÀ¸·Î Áõ°¡Çϱ⠶§¹®ÀÌ´Ù.


¶ÇÇÑ ÀÌ·¯ÇÑ À¯ÇüÀÇ ¾ÆÅ°ÅØó´Â ±â¼úÀûÀÎ º¹À⼺ ¿Ü¿¡µµ ¡°¿ì¸®°¡ ÇÇÇÏ·Á°í ÇÏ´Â ¹Ù·Î ±× µ¥ÀÌÅÍ »çÀϷθ¦ ¿µ¼ÓÈ­ÇÏ°í, µ¥ÀÌÅÍ´Â °¢ ¼Ò½º ½Ã½ºÅÛ¿¡ ³²¾Æ ÀÖÀ¸¹Ç·Î °øÀ¯µÇÁö ¾Ê´Â´Ù¡±°í ÁöÀûÇß´Ù.


¼öµµ½Ã¼³¿¡¼­ µ¥ÀÌÅÍ »çÀϷθ¦ »ý¼ºÇÒ ¼ö ÀÖ´Â ¶Ç ´Ù¸¥ Ãø¸éÀº »ç¿ëÀÚ °æÇèÀ» ¹æÇØÇÏ´Â °ÍÀÌ´Ù. ÀÌ´Â ÃÖÁ¾ °í°´ÀÎ »ç¿ëÀÚ¸¦ °í·ÁÇÏÁö ¾Ê°í µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½º¸¦ ¼öÇàÇÒ ¶§ ¹ß»ýÇÑ´Ù.


¸¶´©¿¤ ÆĶó(Manuel Parra) ºÎ»çÀå¿¡ µû¸£¸é »óÈ£ ¿¬°áÀ» ¹æÇØÇÏ°í ÇÁ·Î¼¼½ºÀÇ ¼º°øÀ» À§ÅÂ·Ó°Ô ÇÏ´Â ¸î °¡Áö Àå¾Ö¹°ÀÌ ÀÖ´Ù.


ù°, ´ÜÀÏ ¾×¼¼½º Æ÷ÀÎÆ®(access point) ´ë½Å ´ÜÀÏ ¹®Á¦¸¦ ÇØ°áÇϱâ À§ÇÑ ´ÙÁß ¾×¼¼½º°¡ Á¸ÀçÇÑ´Ù.


µÑ°, ¸Å¿ì ´Ù¾çÇÑ Ç÷§ÆûÀ» °®Ãá ¡®½ºÆÄ°ÔƼ ¾ÆÅ°ÅØó(spaghetti architecture)¡¯ÀÇ °á°úÀÎ ´Ù¾çÇÑ »ç¿ëÀÚ °æÇèÀÌ °¡´ÉÇÏ´Ù.


¼Â°, »ç¿ëÀÚ°¡ ´Ù¸¥ ¼Ò½ºÀÇ Á¤º¸¸¦ ÅëÇÕÇϱâ À§ÇØ ¼öÇàÇØ¾ß ÇÏ´Â ¼öÀÛ¾÷ÀÇ ¾çÀº ÀÌ ½Ã°£ÀÌ ´Ù¸¥ ¿ëµµ·Î »ç¿ëµÉ ¼ö ÀÖÀ» ¶§ ÀÌ ÀÛ¾÷¿¡ ¸¹Àº ½Ã°£À» ¼ÒºñÇÏ´Â °ÍÀ» Æ÷ÇÔÇÑ´Ù.


Àüü ¹° ¼øȯÀ» À§ÇÑ µðÁöÅÐ Àüȯ ¹× °ü¸® Ç÷§ÆûÀÎ °í¾ÆÀ̱¸¾Æ(GoAigua)°¡ Á¦°øÇÏ´Â ÀÚÀÏ·³ ºä(Xylem Vue)¿¡ ±¸ÇöµÇ¾î ÀÖ´Ù.  [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]

Àüü ¹° ¼øȯÀ» À§ÇÑ µðÁöÅÐ Àüȯ ¹× °ü¸® Ç÷§ÆûÀÎ °í¾ÆÀ̱¸¾Æ(GoAigua)°¡ Á¦°øÇÏ´Â ÀÚÀÏ·³ ºä(Xylem Vue)¿¡ ±¸ÇöµÇ¾î ÀÖ´Ù. [»çÁøÃâó(Photo source) = À̵帮ī(Idrica)]

 

µðÁöÅÐ Áö¼Ó °¡´É¼º : Çõ½ÅÀÇ ÇÙ½É


ÀÌ¿¡ ´ëÇØ À̵帮ī(Idrica)ÀÇ È£¸£Çì Ç︧ºê·¹È÷Æ®(Jorge Helmbrecht) ºñÁî´Ï½º °³¹ß ÀÌ»ç´Â ¡°µðÁöÅÐ Çõ½Å ¸ðµ¨ÀÇ Ã¤ÅÃÀº ´ÜÀÏÇÏ°í ºÒ°¡Áö·ÐÀûÀ̸ç È®Àå °¡´ÉÇÑ ¸ðµâ½Ä µ¥ÀÌÅÍ ¸ðµ¨À» ÅëÇØ »çÀÏ·ÎÀÇ µðÁöÅРȥ¶õÀ» ÇÇÇÏ´Â ±âº»ÀûÀÎ µðÁöÅÐ Áö¼Ó °¡´É¼º ¿ä¼Ò°¡ ÀÖ´Â ÇÁ·Î¼¼½º¿Í »ç¶÷ÀÇ °æ·Î¡±¶ó°í ¸»Çß´Ù.


À̵帮ī °æ¿µÁø¿¡ µû¸£¸é, ÀÌ·¯ÇÑ Áö¼Ó °¡´É¼ºÀº À¯Æ¿¸®Æ¼ÀÇ µðÁöÅÐ Àüȯ ÇÁ·Î¼¼½ºÀÇ µðµõµ¹ÀÌ´Ù. ¿©±â¼­ ÀÌ ´ÜÀÏ µ¥ÀÌÅÍ ¸ðµ¨Àº µ¥ÀÌÅÍ¿¡ ´ëÇÑ ¾×¼¼½º¸¦ ¹ÎÁÖÈ­ÇÏ°í µ¥ÀÌÅÍ, ¾Ë°í¸®Áò(algorithms) ¹× ºÐ¼®ÀÇ ´Ü¼øÈ­ ¹× Ç¥ÁØÈ­¸¦ ÅëÇØ »ç¶÷°ú Á¶Á÷ÀÇ µ¿¸ÍÀÌ µÈ´Ù.


ÀÚÀÏ·³(Xylem)ÀÇ ¸¶´©¿¤ ÆĶó(Manuel Parra) ºÎ»çÀå°ú À̵帮ī(Idrica)ÀÇ È£¸£Çì Ç︧ºê·¹È÷Æ®(Jorge Helmbrecht) ÀÌ»ç´Â ¸ðµÎ µðÁöÅÐ Àüȯ ¸ðµ¨ äÅÿ¡ ´ëÇÑ ¶ß°Å¿î °ü½É°ú À̸¦ Áö¿øÇÏ´Â ±â¼úÀÇ ¹ßÀüÀ» ³ªÅ¸³»´Â °­·ÂÇÑ ½ÃÀå ½ÅÈ£ ´öºÐ¿¡ ¾ÕÀ¸·Î ´Ù°¡¿Ã ±âȸ¸¦ ³«°üÀûÀ¸·Î ¹Ù¶óº¸°í ÀÖ´Ù. 


¿¹¸¦ µé¾î À̵帮ī(Idrica)¿Í ÀÚÀÏ·³(Xylem)ÀÌ ¼­¸íÇÑ °è¾à¿¡¼­ º¼ ¼ö ÀÖµíÀÌ Àüü ¹° ¼øȯÀ» À§ÇÑ µðÁöÅÐ Àüȯ ¹× °ü¸® Ç÷§ÆûÀÎ °í¾ÆÀ̱¸¾Æ(GoAigua)°¡ Á¦°øÇÏ´Â ÀÚÀÏ·³ ºä(Xylem Vue)¿¡ ±¸ÇöµÇ¾î ÀÖ´Ù.


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Information silos in water utilities: a stumbling block on the road to digital transformation


Digital transformation enables utilities to improve operations, reduce management times and increase efficiency. However, there is a stumbling block on the way to effective transformation: information silos in water utilities, which needs to be removed. 


Digital transformation, defined as the process by which a company implements digital technology to obtain a competitive advantage, is becoming increasingly necessary in addition to being highly effective. It is based on four technological megatrends: mobility, the social network universe, the Cloud, and Big Data, which are the levers driving change.


However, in the Big Data society, in which the volume of data generated is expected to reach 181 zettabytes by 2025, i.e.,  an increase of +887% compared to 2015, there is a problem that causes the digital transformation process to stagnate: information silos in water utilities.  


The digital transformation process applied to water utilities is divided into seven steps: installing sensors on assets, system and data integration, data visualization, subsequent analysis, data-driven process optimization and, finally, the deployment of operational intelligence. The amount and complexity of the data used and the need to transform it into information grows as we move along this path.


Therefore, as we advance along our digital journey, a solid, robust data structure is required to underpin this need. 


In this sense, Manuel Parra, Vice President Strategic Partnerships and Alliances of Xylem Inc, stated that ¡°one of the cornerstones for successful digital transformation is to have a highly solid data structure that generates and provides valid, timely, high-quality information to the user. Traditionally, this has not been easy to solve¡±.


The source of the problem


The origin of these silos lies mainly in the traditional ¡°technology acquisition¡± model that water utilities have followed. This model has focused on solving problems for specific groups or departments within the company, and therefore the need to share data has been secondary or non-existent.


In contrast, more and more companies are adopting a digital transformation model in which data becomes an asset available to the entire company and the ability to share it to generate relevant information at all levels of the company is a critical factor when evaluating the acquisition of any new digital technology.


Along these lines, Jorge Helmbrecht, Business Development Director at Idrica, pointed out that although this traditional model of sequentially acquiring technology to solve problems as they arise (bottom-up) has provided companies with a good basic infrastructure, this network is made up of disconnected systems and technologies, which does not address the needs that are generated when evolving towards a planned transformation that responds to a roadmap (top-down).


Here, Manuel Parra points out that some utilities are tackling this challenge through individual integrations between pairs of systems. This is known as ¡°spaghetti architecture¡°. 


According to the Xylem executive, this type of architecture is a mistake because, in addition to its inherent difficulty, ¡°it is a costly model to maintain and becomes ineffective in the short term. Far from reducing complexity, this increases dramatically as the need to share information and the number of data sources to be added, updated, configured and maintained grows¡±. 


He also noted that beyond its technical complexity, this type of architecture ¡°perpetuates the very data silos that we are trying to avoid. Data is not shared as it remains in each of the source systems¡±.   


Another aspect that can lead to the creation of data silos in water utilities is interfering with the user experience. This occurs precisely when the digital transformation process is carried out without taking the user, the end customer, into account.  


According to Manuel Parra, there are several obstacles that hamper interconnection and jeopardize the success of the process:


- The existence of multiple accesses to solve a single problem, instead of a single access point.


- The more than likely variety of user experiences which is precisely the result of spaghetti architecture with very heterogeneous platforms.


- The amount of manual work that the user ends up having to do to bring together information from different sources involves spending a large amount of time on this task when this time could be used for other purposes.


Digital sustainability: the key to transformation


On this point, Jorge Helmbrecht said that the adoption of a digital transformation model ¡°is a path of processes and people in which there is a basic digital sustainability element that avoids the digital chaos of silos through a single, agnostic, scalable and modular data model¡±.


According to the Idrica executive, this sustainability is a stepping stone in utilities¡¯ digital transformation processes, where this single data model democratizes access to data and becomes an ally of people and the organization through the simplification and standardization of data, algorithms and analytics.


Both Manuel Parra and Jorge Helmbrecht look to the future with optimism in view of the opportunities that lie ahead thanks, to a large extent, to the strong market signals indicating keen interest in adopting digital transformation models as well as the evolution of technologies to support them, as shown, for example, in the agreement signed by Idrica and Xylem, embodied in in Xylem Vue powered by GoAigua, the digital transformation and management platform for the entire water cycle.   


[Ãâó = À̵帮ī(Idrica)(https://www.idrica.com/blog/information-silos-in-water-utilities-a-stumbling-block-on-the-road-to-digital-transformation/) / 2023³â 9¿ù 14ÀÏ]

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